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In the current pandemic, many organizations have struggled to carrying out work that requires their field staff to physically visit prospects, customers and/or work sites to conduct business.

The rise of digital technology has transformed the insurance industry in more ways than ever. New InsurTech based insurance carriers and MGAs (Digital Insurers) are emerging at a rapid pace …

Insurers are in a challenging market. Claims are increasing, premium growth is limited, and technology investments are needed to remain competitive, to name a few.

In today’s fast-paced world, mobile apps have become an essential tool for businesses to engage with their customers. The insurance industry is no exception.

Many insurers give their policyholders very simple mobile apps that only provide policy services like premium payments and ID card downloads. 

When I talk to insurance carriers, I often hear the following, “We have a mobile app and adoption is disappointing”, or “We already have a customer web portal, they don’t want a mobile app”.