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Put the power of self-service into the hands of policyholders

The Xemplar Engage platform allows insurers and MGAs to give their policyholders a powerful mobile/web solution with integrated policy and claims services. Policyholders value the 24/7 convenience of downloading policy documents, making premium payments, reporting claims, requesting roadside assistance, etc., from their personal devices.

Insurer-branded mobile and web solution for customer engagement

Web portal to monitor adoption, usage metrics and sending notifications

Hosted on AWS cloud with high-availability and security

API services for seamless integration with core systems

Sell Better, Interact Better, and Service Better

Policy Services

  • Ready access to ID cards for proof of insurance
  • Integrate with payment processors to Pay Premiums via secured gateways
  • Download and access policy documents with one-click
  • Review premium invoices and payments history
  • In-app notifications for renewal notices, payment confirmations, etc.
  • Upload documents and media files

Claims Services

  • Submit First Notice of Loss with incident details and media files
  • View the status of submitted Claims
  • Request Roadside Assistance with integrated triage to get back on the road quickly
  • Access risk reduction knowledge base resources for loss prevention
  • Real-time traffic, weather, and storm alerts
  • In-app notifications for claims status changes, payments, and settlement

Usability & Simplicity

  • Innovative UI design to optimize customer experience
  • Real-time integration for seamless customer service
  • Multi-tenant cloud back-end to minimize total cost of ownership
  • Robust data security standards to protect personal information
  • Full-service model for end-to-end development, hosting, and support to alleviate the need for insurer IT resources
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