Put the power of self-service into the hands of policyholders
The Xemplar Engage platform allows insurers and MGAs to give their policyholders a powerful mobile/web solution with integrated policy and claims services. Policyholders value the 24/7 convenience of downloading policy documents, making premium payments, reporting claims, requesting roadside assistance, etc., from their personal devices.
Insurer-branded mobile and web solution for customer engagement
Web portal to monitor adoption, usage metrics and sending notifications
Hosted on AWS cloud with high-availability and security
API services for seamless integration with core systems
Sell Better, Interact Better, and Service Better
Policy Services
- Ready access to ID cards for proof of insurance
- Integrate with payment processors to Pay Premiums via secured gateways
- Download and access policy documents with one-click
- Review premium invoices and payments history
- In-app notifications for renewal notices, payment confirmations, etc.
- Upload documents and media files
Claims Services
- Submit First Notice of Loss with incident details and media files
- View the status of submitted Claims
- Request Roadside Assistance with integrated triage to get back on the road quickly
- Access risk reduction knowledge base resources for loss prevention
- Real-time traffic, weather, and storm alerts
- In-app notifications for claims status changes, payments, and settlement
Usability & Simplicity
- Innovative UI design to optimize customer experience
- Real-time integration for seamless customer service
- Multi-tenant cloud back-end to minimize total cost of ownership
- Robust data security standards to protect personal information
- Full-service model for end-to-end development, hosting, and support to alleviate the need for insurer IT resources